Governor Graces 27th Mizoram Consumers’ Union Annual General Meeting
Aizawl, the 12th December, 2024: Mizoram Governor Dr. Hari Babu Kambhampati today graced the 27th Annual General Meeting of the Mizoram Consumers’ Union (MCU) as the Chief Guest at the Synod Conference Centre, Sikulpuikawn, Aizawl. The event was also graced by Pi Saizikpuii, Director of Food, Civil Supplies & Consumer Affairs Department, Govt. of Mizoram, as the Guest of Honour.
Speaking on the occasion, Governor Dr. Hari Babu Kambhampati lauded the MCU’s efforts in advocating for consumer rights as enshrined in the Consumer Protection Act, 2019 and its related rules since its establishment in 1995. While mentioning various welfare measures designed for the consumers, he lauded the MCU’s efforts in resolving consumer grievances and facilitating services like home delivery of cooking gas. He also commended the MCU’s initiatives to create consumer organizations and clubs to enhance awareness to the general public and urged them to continue their noble efforts by upholding the six basic consumer rights: safety, information, choice, being heard, redressal and consumer education.
Dr. Hari Babu Kambhampati highlighted the government’s commitment to consumer protection through the Consumer Protection Act, 2019 including e-commerce concerns. The National Consumer Helpline, with toll-free number 1915 available in 17 languages, and upcoming improvements like NCH 2.0 aim to streamline complaint processes, reinforcing MCU’s role in safeguarding consumer rights through modern platforms, he added. He also underscored the importance of the Bureau of Indian Standards (BIS) Act, 2016, the Legal Metrology Act, 2009, the Integrated Grievance Redressal Mechanism (INGRAM) portal and the ‘Jago Grahak Jago’ campaign, which raise consumer awareness and protection.
Also speaking on the occasion, Pi Saizikpuii, stated that while remarkable advancements are being achieved in e-commerce through cutting-edge technology, it remains crucial to safeguard the rights and interests of consumers involved in such transactions. She emphasized the importance of protecting and educating consumers about their rights and responsibilities. She also mentioned the need for coordination between the Nodal Department and MCU to ensure proper implementation without any shortcomings.
The event was presided over by MCU Vice President Pu Thanglura. MCU President Prof. Chawngsailova delivered a short speech and General Secretary Pu presented annual report and activities of the MCU.
MCU currently has its headquarters operating in Aizawl along with 10 sub-headquarters in every district hqrs., it has 180 branches and 60 clubs.
Governor-in Mizoram Consumers’ Union Annual General Meeting Vawi 27-na A Hmanpui (Mizo)
Aizawl, the 12th December, 2024: Mizoram Governor Dr. Hari Babu Kambhampati chuan vawiin khan Mizoram Consumers’ Union (MCU) Annual General Meeting vawi 27-na, Synod Conference Centre, Sikulpuikawn, Aizawla neih chu Khuallian niin a hmanpui. He hunah hian Pi Saizikpuii, Director, Food, Civil Supplies & Consumer Affairs Department chu Khualzahawm a ni.
Khuallian Larsap Dr. Hari Babu Kambhampati chuan kum 1995 a din MCU chu Consumer Protection Act, 2019 kengkawha theihtawp chhuaha consumer-te dikna leh chanvo humhim tura thawktu a ni, a ti a. Consumer lungawilohna neite’n District leh State Commission-a an vuivainate an thlen kawngah MCU-in theihtawp a chhuahpui thin leh eirawngbawlna gas home delivery kalpui a nih theih nana an hmalaknate chu chhuanawm a tih thu sawiin, District tina consumer organization din leh high school chin chunglam zirna ina consumer club din tura hmalak a ni chu lawmawm a tih thu a sawi a. MCU chu consumer-te dikna leh chanvo humhim kawngah an innghahna bulpui 6 te hre renga theihtawp chhuah turin a chah nghal bawk.
Governor chuan Sawrkar laipuiin Department of Consumer Affairs kaltlangin consumer-te hmakhua ngaia kawng hrang hranga hma a lak thu sawiin, e-commerce leh online platform hrang hranga thil lei thinte tana hmalak sak thei turin Consumer Protection Act, 1986 chu herdanglamin dan thar Consumer Protection Act, 2019 siam a ni, a ti a. Bureau of Indian Standards (BIS) Act, 2016, Legal Metrology Act, 2009 leh consumer-te hrilhhriatna ‘Jago Grahak Jago’ campaign chungchangte pawh tarlangin, consumer-te tan lungawilohna thlenna tur National Consumer Helpline (NCH) toll-free number 1915 chu tawng 17 a siam a nih thu a sawi a. Changtlung zawk turin NCH 2.0 duan mek a nih thu leh Integrated Grievance Redressal Mechanism (INGRAM) portal hmanga complaint a theh luh theih thu a sawi a bawk.
Khualzahawm Supply Director Pi Saizikpuii chuan tunhnaia technology thang chak takin e-commerce lamah hmasawnna thlen bawk mah se, hemi kentel inbumna awm thinte lakah consumer-te dikna leh chanvo kan humhalh tlat a tul a ni, a ti a. Consumer-te dikna leh chanvo humhalh sak leh zirtirna pek kawngah Nodal Department leh MCU-te tha thlah lova tanrual zel a pawimawh thu sawi bawk.
He hun hi MCU Vice President Pu Thanglura chuan kaihruaiin Sr. Adviser Rev Robawiha’n hunserh a hmang a. MCU President Prof. Chawngsailova’n thu a sawi bakah General Secretary Pu H. Lalbiakpuia’n report a pe a. Chawhnu lamah rorel inkhawm neih niin hruaitu thar an thlang nghal bawk.
MCU hian tun dinhmunah Aizawlah Hqrs. a neih bakah District tinah Sub-Hqrs. a nei a. Branch 180 leh Club 60 a nei mek bawk.
Written by: Dr. Lallawmkima Thangluah, MIS, PRO to Governor